Patient Information

Clinic Phone Number and Hours

Phone- 540-433-5431
Fax- 540-574-0207

Office Hours
Monday thru Friday 9:00AM- 2:00 PM

Medical Clinic
Monday, Tuesday, Wednesday 9:00AM- 1:00PM
Wednesday evening 5:30PM- 7:00PM

Dental and GYN Clinic
First and third Tuesday of each month 5:30PM-7:00PM

To schedule an appointment, please call Monday through Friday from 9:00AM - 2:00PM, or Tuesday or Wednesday evenings from 5:30PM - 7:00PM.

Pharmacy Services

There are several options for requesting refills for medications:

1. Drop off your refill form at the Clinic Monday thru Friday 9:00AM- 2:00PM
   (green refill forms are available at the front counter)
2. Call the refill line 437-2345 Thursdays between 10:00AM and 2:00PM.
3. Drop off your refill form Tuesday or Wednesday evenings from 5:30PM- 7:00PM.
4. Drop off your refill form in the outside refill box located to the left of the Free Clinic front door.
   Pick-up times for prescriptions vary depending on the time requests are received. Prescription requests submitted after Wednesday evening will not be available until the following Tuesday.

The Free Clinic asks for a voluntary donation of $3.00 for each prescription.

You may not receive medications if your eligibility card is expired.

* Beginning January 1, 2009, you must present a valid eligibility card to pick-up prescriptions.

Cancelled or Missed Appointments

We understand that sometimes you have to cancel or reschedule an appointment. Please call the clinic to let us know before the appointment time. Please understand that appointment slots may be limited and it is very important that you try to keep your appointment.

By canceling your appointment if you cannot come, it allows the Free Clinic to schedule other patients who may be waiting to be seen.

If you miss an appointment with the Harrisonburg-Rockingham Free Clinic or with a referral source and do not call to cancel ahead of time, you may lose access to services for three months.

A second no-show for an appointment without cancelling may result in another three month suspension. A third missed appointment without cancelling will result in termination from Free Clinic services for 2 years.

Should I go to the Emergency Room?

The Free Clinic is designed for treating chronic medical conditions and minor ailments, including minor cuts, sprains, earaches, colds, cough, sore throat, skin rashes, insect and minor animal bites, minor cooking burns and other minor injuries.

Illnesses and injuries that must be treated at the emergency room are loss of consciousness, heart attack symptoms, stroke symptoms, difficulty breathing, uncontrolled bleeding, sudden and severe pain, poisoning, head injury, coughing up or vomiting blood, severe or persistent vomiting, suicidal feelings.

Emergency Room Visits

One of our primary goals is to keep you from using the emergency room when you do not have a medical emergency. However, there are times when that may be the best way to treat your illness. Please identify yourself at the ER as a Free Clinic patient so that we may follow up on your care. You will be financially responsible for any visit to the emergency room. You may apply to RMH for financial assistance with your hospital bills. Applications for financial assistance are available from the hospital billing office (564-5900) and the Free Clinic.